Why do you show "from" prices instead of a fixed price?
Because no two organisations are the same size or work the same way. The figures on this site are where a project usually starts. After a free consultation you receive a written proposal with the exact scope and price, and nothing is billed that is not in it.
What exactly is included in a subscription?
Everything needed to keep the system running and improving: hosting, servers, domain, security certificates, backups, monitoring, maintenance, bug fixes, security updates, support and new features planned with you. You pay the installation fee once and then the monthly fee, and that is all.
What happens after six months if we buy?
For the first six months after go-live we fix any fault and support your team at no extra cost. After that the system, and the cost of running it, is fully yours: hosting, maintenance, fixes, changes and support visits are billed when you need them, or you can take a care plan for a fixed monthly amount.
Who owns our data?
You do, under either option. Your records are kept private, never sold or shared, and can be exported to you in a standard format whenever you ask.
Can we change from one option to the other later?
Yes. Organisations often start on a subscription and buy later, or hand a purchased system back to us to run. We agree the move and its terms with you in writing.
How do we pay?
By bank transfer or mobile money, against an invoice. Subscriptions are invoiced monthly; purchases are paid half at the start and half at handover.
How long does it take to go live?
Ready-made systems such as school, restaurant, stock or rental management are usually live within weeks once your details are in. Custom builds are scheduled in stages in your proposal, so you can open and try each one as it is finished.